Technical Guide

Audio Test

To use audio selections on this site, your browser should allow Flash and JavaScript (most do), but you may need to give permission to "allow blocked content" for them to work on this web site. You can test this site's audio compatibility with your computer and browser by following a couple of simple steps on this page.

Click the green play button on the controls (upper right of page). You should hear the default I Saw Three Ships. If so, Flash works.

Click back and forth between the two orange play buttons below. Each should play in turn, interrupting the previous one. If so, JavaScript works.

I Saw Three Ships
The First Noel

Audio controls on the player itself include play, pause, and stop buttons on the left side of the progress bar, and volume control on the right. You may want to try each of these features to make sure they work for you.

If selections and controls work on this page, audio playback should work for you throughout the site.

If you are having problems, here are some things to check:

If the progress bar looks active but you don't hear any sound, check your computer's audio system to make sure it is working and its volume is on and turned up sufficiently. Bring up a local audio program such as Windows Media Player and try playing a locally stored file. You might already have some audio files in your My Music folder that you can try out. Or right-click this link and select "Save link as..." or "Save target as..." to download The First Noel so that you can play it locally:
Download The First Noel

If you can play sound files that are stored locally on your computer, make sure your browser plays audio on other sites such as YouTube. You may need to fix the audio settings of your browser program.

If you can hear sound on other web sites but not here, the Flash and Javascript particular to this player are not working. In Firefox, for example, you might need to select Options from the Tools menu, select the Content category on the Options window, and turn on the "enable Javascript" option. In MS Internet Explorer, you may want to bring up Internet Options on the Tools menu, click the Security tab, click the globe icon for the Internet zone and make sure your security level is Medium-High or lower (unless you have a specific reason to maintain a higher security level). After resetting any of these options, you may need to exit and restart your browser. If prompted when visiting our site, you may need to permit your browser to "allow blocked content on this site" or some similar wording.

We hope that any difficulties you may have experienced while using our audio player have been cleared up by now, or that you will be able to resolve them if we have not addressed your specific technical situation. If not, please watch our site for audio download capabilities which will allow you to download demo files in .mp3 format to play them locally on your computer or mobile device.

Browser and Screen Size Recommendations

Pages are optimized for a browser window size of 1024x768. Mozilla Firefox (16.0.2 or later) is preferred. The site has been tested on the following browsers (Windows 7 versions):

Mozilla Firefox (16.0.2)
Microsoft Internet Explorer (9.0.10)
Google Chrome (22.0.1229.96 m)
Opera (12.02)

at various window sizes from 800x600 up to 1280x1024. Audio playback worked well in all of these browsers, and screen readability was good at the indicated sizes though with varying degrees of convenience at the smaller window sizes, best at 1024x768. This yellow content area will scroll as necessary on smaller window sizes and on pages with a large amount of content. The optimization proceess attempted to avoid the browser window's own scroll bar so that users would not be required to scroll two nested scroll bars to view the same content. Your situation may vary, however, and depending on how many toolbars and other space-taking features are turned on in your browser, there may be combinations of factors where both scroll bars will appear. Apple Safari has not been tested and is not supported. Other browsers and older versions of the above listed browsers have not been tested. In particular, older versions of Internet Explorer are not suported. We recommend you update your browser to the latest stable version.

YouTube Viewer Settings

The Music Catalog main page may (or may not) contain embedded YouTube videos. For best enjoyment of ARJentium videos, we recommend setting the Quality to 1080p and viewing in Full Screen mode. (But if the video stops and starts frequently on your computer, you may need to use a lower Quality setting to decrease download times during streaming.) Here's how:

Quality: Start the video and immediately pause it. Once it's started, the Settings icon [Image of cogwheel] will appear, located near the bottom right of the viewer area. When you click the Settings icon, the current Quality setting will pop up. Click on the current setting (probably 360p), and choose 1080p from the list of available Quality settings. (Or use the highest quality that plays smoothly on your computer.)

Full Screen: Click the Full Screen icon [Image of Full Screen icon] in the lower right corner. You can press Esc or click the Exit Full Screen icon [Image of Exit Full Screen icon] to return to the original size. If you change the Quality setting after going into Full Screen mode, you may need to exit and re-enter Full Screen mode again for the new Quality setting to take effect.

YouTube settings screen capture



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